Return & Refund Policy
At Stryve, we aim to process all orders as efficiently as possible to ensure timely delivery. Due to the nature of our operations, we maintain a limited window for cancellations and refunds.
Cancellation & Refund Window
Orders may be cancelled or refunded within 2 business days of purchase, provided the order has not yet entered the processing stage. Once an order begins processing, it is immediately prepared for dispatch, and changes can no longer be made.
After Processing
Once an order has been processed or shipped, we are unable to accept cancellations, returns, or refunds. This policy ensures accuracy and efficiency in fulfilling all orders.
Refunds or replacements will only be considered if a product arrives damaged or defective. In such cases, customers must contact us promptly with supporting evidence so the issue can be reviewed.
We do not offer refunds for change of mind once processing has begun. Additionally, any delivery delays caused by third-party couriers are outside of our control and do not qualify for refunds.
Incorrect Orders
If you believe you have placed an incorrect order, please contact us as soon as possible within the 2-business-day window. We will do our best to assist before the order enters processing.
How to Request a Cancellation
To request a cancellation or refund, please contact us at support@stryvefit.co with your order number included. Requests submitted after the 2-business-day window cannot be guaranteed.